India has grown dramatically for Apple, says Philip Schiller

BENGALURU: Philip Schiller, Apple's senior vice president of worldwide marketing, was one of Steve Jobs's closest friends and confidantes, and a product keynoter. He came up with the spin-wheel interface for iPods, led the digital music revolution with iPod and iTunes, and helped reinvent mobile phones with the iPhone and the App Store. Schiller, who reports now to CEO Tim Cook, was in Bengaluru on Friday - his first trip to India - for the launch of the company's App Accelerator, a platform that will support iOS developers on design, quality and performance of their apps. The accelerator will assist developers to build apps using its programming language Swift that was created for iOS, Apple TV and Apple Watch. In an interview with TOI, Schiller talks about how they want to offer the best for Indian customers and developers.

When did India show up on Apple's radar?

Hard to say to a day. Over the last few years, it's grown dramatically in importance to us. This is a very exciting change, we see the opportunity for a huge market and a very young population and we want to be important here. We want to make products that this market loves. Our driving ambition in every market is to be the best, and not the cheapest, with whatever that means to customers. In India, we want to be the best provider of the things we do. We have started asking ourselves what it means to be the best in India - how is it like other markets and how is it different. Distribution can be different, network infrastructure is different.

How are you tapping into India's vibrant developer base?

We have a large base of developers here in India. The software talent is remarkable and the entrepreneurial spirt is second to none. Our rough estimate is just under half a million registered developers and if you include the extended number of people that are working with them on their apps, that should be somewhere around three quarters of a million people in the iOS app economy. We want to help them be more successful in the local market and there is a great opportunity for developers in India through our App Store to reach to the world. We want to use things that Apple is good at to assist these developers, like user interface design, we also want to give them our knowledge of the latest tech, the new frameworks and the new APIs.

Apple has somewhat had a love-hate relationship with developers globally. Have you reduced the friction points since you started running developer relations?

I would always like to think that we have a love-love relationship. But we have certainly had to get better as to how we run the business and listen to developers. And over the last year and a half, we have put a concerted effort to say that our App Store has been open for 8-9 years and so much growth is in front of us. And developers tell us that our effort has been showing. They have seen it in our review times, in the business models that we are opening up with subscriptions.

Also Read: Apple opens its Accelerator program in Bengaluru

You were one of Steve Jobs's closest colleagues, you shared the dais with him on blockbuster product launches. How did you deal with the pressure?

Steve was a truly remarkable person and a great mentor for all of us at Apple. Over the years, he worked hard to put in place people and a system to try to keep alive the spirit of the company he founded. And I would like to think that still matters to all of us who work at Apple. His passion for great products, sensitivities of the intersection of tech and design, customers and experiences, and taking responsibility for everything - from the chips we use to the buying experience - are some of the many things that he taught us.